Jackie checks every set of papers that enter our system, checking against a list of common mistakes we have identified over 14 years. This comprehensive list pretty much covers everything that clerically can go wrong. Jackie is originally from Didcot in Oxfordshire but now lives in Swindon with her husband and two young sons. She likes to visit new and interesting places and spending time with her family and organising our nights out and Christmas parties.
Jackie is our eyes and ears, a perfectionist and the human element of our online technology platforms. Once the client has put in their data, documents generated and then checked by the case managers, she is on hand as the quality control department, ensuring 99.9% of what we produce is correct and of a great standard.