We are operating as normal > Read our COVID-19 guidance.

Information on COVID-19 for Divorce-Online Clients.

You are sure to have many questions about how COVID-19 may be affecting your case, so we’ve done our best to answer them for you.

Use this page of information and advice to understand what COVID-19 may mean for your divorce case in England, Wales or Scotland.

Divorce & COVID-19 FAQs, Answered.

Are you working normally?

Yes, we are working normally. As a primarily online business our teams are working from home, but we have systems and procedures in place to ensure work is carried out in the same way as normal.

Our support team are still on-hand to help answer any questions you have about your case.

Are the divorce courts working normally?

Yes, “access to justice” which includes family law procedures has been designated as an essential service and all applications are being dealt with as normal.

Will there be delays to my case?

Whilst we are not experiencing any significant delays with the divorce courts at present, there will inevitably be forthcoming delays due to court staff shortages for the next few weeks/months while we battle through this crisis, but rest assured we will do everything we can to deal with your paperwork quickly and efficiently.

We are in contact with the Courts staff who are providing us with regular updates on caseloads, which you wouldn’t receive if you were to handle your own divorce.

Using Divorce-Online is still the quickest and easiest way to obtain a decree absolute as we are chasing for updates and managing your case as efficiently as possible.

Why have the court have not called me to take my court fees?

Usually, the courts will call you the day after your divorce papers have been submitted. However, due to the Courts being short-staffed it will take longer for the court to call you to take your payment.

Live Chat

Got a question? Our advisors will point you in the right direction.

Opening hours:
Monday to Friday: 9am – 5pm

Go to Divorce Track and login to your case area to chat with us on live chat.

Call Us

Give us a call for free and impartial advice.

01793 211 211

Opening hours:
Monday to Friday: 9am – 5pm

Contact Page Flow

Restart
How we can help you today?
Submit a new enquiry
Submit a customer support question
How do you want to be contacted?
Phone
Email
WhatsApp
How do you want to be contacted?
Phone
Email

Submit the form below and we'll call you back

    Name*

    Email Address

    Phone Number*

    When do you want to be contacted?*

    Enquiry Type*

    Message

    Please tick this box to give us permission to contact you.
    We will only use your details to contact you as requested above. You can view our privacy policy here.

    Submit the form below and we'll email you back

      Name*

      Email Address*

      Phone Number

      Enquiry Type*

      Message

      Please tick this box to give us permission to contact you.
      We will only use your details to contact you as requested above. You can view our privacy policy here.

      Submit the form below and we'll contact you on Whatsapp

        Name*

        Email Address

        Phone Number*

        Enquiry Type*

        Message

        Please tick this box to give us permission to contact you.
        We will only use your details to contact you as requested above. You can view our privacy policy here.

        Submit the form below and we'll call you back

          Name*

          Email Address

          Phone Number*

          When do you want to be contacted?*

          Enquiry Type*

          Message

          Please tick this box to give us permission to contact you.
          We will only use your details to contact you as requested above. You can view our privacy policy here.

          Submit the form below and we'll email you back

            Name*

            Email Address*

            Phone Number

            Enquiry Type*

            Message

            Please tick this box to give us permission to contact you.
            We will only use your details to contact you as requested above. You can view our privacy policy here.

            Callback Request Form

              Request a call back from our experts

              Name*

              Email Address*

              Phone Number*

              When To Call*

              I am happy to receive communicaton from Divorce Online.

              Click here to chat with us!

              Callback Request Form

                Request a call back from our experts

                Name*

                Email Address*

                Phone Number*

                When To Call*

                I am happy to receive communicaton from Divorce Online.